The visit is 15 minutes. The plan happens in between.
Patients who understand their care follow it, trust you, and come back.
Vinyl is the continuous layer between visits, keeping patients informed, families engaged, and your care team connected to what actually happened in the room.
From the exam room to the bedside.
The plan you set in the room is the plan they follow at home.
Patients forget most of what's said the moment they leave. Vinyl captures the visit, turns it into a clear summary with next steps, and keeps families in the loop between appointments, so the plan you set survives the drive home.
The care you deliver should be understood long after you leave the room.
Hospital stays involve countless conversations, changing care teams, and multiple specialists. Patients and families are asked to absorb an enormous amount of information and use it to make critical decisions. Vinyl captures those conversations, creates clear summaries with next steps, and keeps patients and families aligned from admission through discharge.
At the bedside, on rounds, and through discharge.
Families can't always be in the room for rounds. Vinyl captures the bedside conversation and discharge instructions, translates them into plain language, and shares them with the patient and their family, so everyone understands the plan before discharge, not after a confused phone call home.
Important decisions deserve a shared understanding.
Hospital family meetings often involve complex decisions, emotional conversations, and relatives joining in person, by phone, or after the fact. Family meetings often bring together loved ones with different questions, perspectives, and levels of understanding, while others can't attend at all. Vinyl creates a shared record of what was discussed, what decisions were made, and what comes next, reducing confusion, repeated explanations, and conflicting interpretations while helping families move forward together.
They're not just leaving over clinical quality. They're leaving over experience.
Five steps. One app. Continuous engagement.
Every recorded appointment flows through Vinyl's AI pipeline, giving clinicians a fuller picture, patients guided next steps, and families the information to actively support care.
Ambient AI captures the visit without interrupting the conversation.
Medical detail summarized in plain language, at a 6th-grade reading level.
Provider reviews the full picture in one QR scan. Copy into AVS or note.
Recommendations and action items feed one care plan across providers.
Summaries and updates reach family. No phone tag, no post-discharge confusion.
A 10-point lift in patient experience adds 1.4% to net margin. Vinyl is how you get there.
Patient experience isn't a soft metric. Deloitte's analysis of hundreds of U.S. hospitals found a direct, measurable link between how patients rate their experience and financial performance. Keeping patients informed between every visit pays for itself: in margin, in asset returns, and in patients who choose to come back.
net margin increase associated with every 10-point improvement in top-box patient experience ratings.
return on assets (ROA) increase linked to the same 10-point improvement.
The old playbook measured patient experience. Vinyl creates it.
“Knowing that Vinyl was there in the background—that I didn't have to furiously write down notes to retain everything—it was so powerful. Even now, remembering what that felt like, I'm breathing a sigh of relief.”
Give your patients an experience they'll come back for.
Explore a pilot for your health system, or download the app and experience what your patients will.